Terms & Conditions

GENERAL WEBSITE TERMS AND CONDITIONS

TINA HOLLY COUTURE PTY LTD (ABN 81 145 734 578)

Last updated: 20 October 2026

1：Binding Scope and Authority

These General Website Terms and Conditions (“Terms”) dictate all public access, user behavior, digital navigation, and retail transaction protocols on the Tina Holly Couture web platform (https://tinaholly.com.au). By accessing this site, checking boxes, or completing a retail purchase, you agree to be bound by these Terms. If you disagree, you must stop using the website immediately.

2：Separation of Commercial B2B Operations

• • Wholesale Priority Notice:Wholesale purchases, professional retail stockist profiles, trunk show arrangements, and consignment contracts are governed strictly by our confidential B2B Wholesale Terms and Conditions and separate signed trading deeds. These public terms do not reduce or alter the specific payment enforcement rules, PPSR clauses, or interest calculations applied to our authorized corporate buyers.

3：Absolute Protection of Luxury Intellectual Property

• Tina Holly Ownership:The entire contents of this website—including but not limited to registered trademarks, brand names, couture gown designs, textile patterns, custom garment graphics, high-resolution campaign photography, lookbooks, and media assets—are the exclusive intellectual property of Tina Holly Couture Pty Ltd.
• Prohibited Public Actions:Users, competing fashion labels, and unverified retailers are strictly prohibited from copying, scraping, reproducing, or downloading our product images or garment profiles for commercial resale, digital marketing mirroring, or misleading brand affiliations without explicit written clearance from a Director of Tina Holly.

4：Product Descriptions and Color Variances

Tina Holly takes exceptional care to ensure that all garment profiles, size parameters, material compositions, and prices are accurately displayed. However, because our items feature delicate luxury fabrics and specialized eveningwear dyes, minor color variations may occur due to studio lighting or digital monitor configurations. Images may feature independent styling accessories or slips that do not form part of the underlying gown purchase.

5：Pricing, International Surcharges, and Order Cancellations

• Currency and Adjustments:Displayed public prices exclude local delivery expenses or custom duty fees unless stated otherwise. International buyers are exclusively liable for any localized border tariffs or import charges.
• Right to Cancel Pricing Errors:If a genuine pricing system error or structural glitch causes an item to display a wrong price, Tina Holly reserves the absolute right to cancel the order, reject fulfillment, and issue a full refund of any clear funds received before dispatch.

6：Order Discretion and Verification

The submission of a web order or payment checkout does not lock in a binding contract of supply. An order is accepted only when Tina Holly processes the item and generates a dispatch notice. Tina Holly explicitly reserves the right to decline or cancel any web order prior to dispatch due to fabric stock shortages, unverified customer details, or suspected fraudulent activity.

7：Australian Consumer Law (ACL) and Returns Limit

• Voluntary Returns Limitation:Because our garments feature delicate luxury components (including tulle, lace, and intricate beadwork), Tina Holly strictly does not offer refunds, exchanges, or credits for change-of-mind, incorrect size selection, or canceled events.
• Consumer Guarantees:Nothing in these Terms limits, restricts, or modifies any consumer protections provided under the Competition and Consumer Act 2010 (Cth) or the Australian Consumer Law. For any verified structural manufacturing major failure, you are entitled to a full replacement or refund in accordance with statutory consumer protections.

8：Malicious Web Use and Systems Enforcement

Users are strictly prohibited from attempting to bypass site security, deploying automated scraping software, injecting malicious tracking code, or submitting fraudulent transactional data via our portals. Tina Holly will instantly block offending networks and report malicious cyber actions to relevant cyber security authorities and law enforcement bodies.

9：Governing Law and Severability

These public terms are governed exclusively by the laws of the State of New South Wales, Australia. All parties submit to the exclusive jurisdiction of the courts of New South Wales. If any individual clause is declared invalid by a court, it will be severed cleanly without impacting the validity or enforceability of the remaining clauses.

10：Corporate Registry and Contact Information

• Entity:Tina Holly Couture Pty Ltd
• ABN:81 145 734 578
• Phone:+61 2 8095 0808
• Email:enquire@tinaholly.com.au
• Registered Corporate Address:8 Quay St, Haymarket NSW 2000, Australia