logo
Banner Image

Privacy Policy

PRIVACY POLICY

TINA HOLLY COUTURE PTY LTD (ABN 81 145 734 578)

Last updated: 20 October 2026

1：Introduction

Tina Holly Couture Pty Ltd (“Tina Holly”, “we”, “us” or “our”) is committed to protecting the privacy of our online visitors, boutique clients, retail consumers, and trade partners. This Privacy Policy outlines how we collect, hold, use, secure, and disclose personal information collected via our website (https://tinaholly.com.au) and during our broader commercial retail and wholesale operations. We operate in strict compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant international data privacy laws.

2：Categories of Personal Information Collected

We collect information necessary to deliver our luxury garments, process digital transactions, and manage trade enquiries. This includes:

  • Contact Details:Full name, shipping addresses, billing addresses, personal or corporate email addresses, and phone numbers.
  • Commercial Trade Information:Business names, Australian Business Numbers (ABNs), physical storefront locations, and financial trading profiles submitted via our wholesale onboarding forms.
  • Digital Transactional Records:Records of products viewed, garments purchased, payment success logs, commercial invoices, and customer service communication histories.
  • Technical Metadata:IP addresses, device operating profiles, browser types, and cookie-driven user behavior data to optimize checkout security and site optimization.

3：Collection Methods and Mandatory Data

We collect personal information directly when a user interacts with our platform—including submitting an inquiry form, applying for a stockist account, subscribing to newsletters, or processing an online payment.

  • Consequences of Non-Provision:Where requested personal or corporate data is withheld, Tina Holly may be unable to finalize stockist applications, fulfill garment shipments, or provide customer service support.

4：Primary Uses of Information

Personal information is processed strictly for the following purposes:

  • Fulfilling, shipping, and tracking consumer and trade garment orders.
  • Reviewing and verifying corporate stockist and regional boutique applications.
  • Securing our digital checkout against credit card fraud, malicious transactions, and spam.
  • Maintaining corporate financial accounting, tax compliance, and auditing records.

5：Third-Party Disclosures and Secure Services

Tina Holly does not sell, lease, or trade customer databases to third-party marketing companies. We disclose required data points strictly to essential operational service providers:

  • Integrated enterprise systems (including Cin7 Core ERP systems).
  • Secure financial gateways and credit card processors.
  • Commercial freight carriers, courier networks, and international postal authorities.
  • Professional corporate advisers, insurers, legal counsel, and auditing teams.

6：Cross-Border Data Transfers

To maintain our global supply chains and cloud infrastructure, Tina Holly utilizes premium international hosting platforms, enterprise resource databases, and secure payment processing nodes. Some data processing occurs via secured servers located outside of Australia. We take all reasonable contractual steps to ensure these international infrastructure partners maintain data security protections equivalent to Australian privacy standards.

7：Data Security and Custody Limits

We deploy comprehensive administrative, physical, and digital access control measures to defend personal information from loss, theft, interception, or unauthorized modifications. While no web transmission is entirely risk-free, we mandate secure socket layer encryption (SSL/TLS) for all checkout operations. Data is retained only as long as necessary to satisfy standard Australian tax records, commercial laws, and corporate reporting rules.

8：Access, Correction, and Complaint Resolution

  • Your Rights:Individuals may request access to the personal information we hold or demand corrections to inaccurate data by writing to our privacy officer at enquire@tinaholly.com.au.
  • Complaints:If you believe your data has been handled incorrectly, please contact us directly. Unresolved privacy complaints may be escalated formally to the Office of the Australian Information Commissioner (OAIC) via oaic.gov.au.